Aalgro Foods Private Limited (“Company” or “we” or “our” or “us”) owns and operates the website https://aalgro.com, and mobile application ‘Aalgro’ (each a “Platform”, and together the “Platforms”). This privacy policy (“Privacy Policy”) provides details about how data is collected from the user (“user” or “you”), and is stored, processed and used (including disclosure) by the Company. Before registering to use any of the Platforms, you are advised to please read the Privacy Policy carefully. We recognize the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. By accessing either Platform, you agree to the collection, storage, processing, and use of your data by the Company in the manner provided in this Privacy Policy. If you do not agree with any term in this Privacy Policy, please do not use / avail our services.

1.          Type and manner in which information is collected

Information you give us: We receive and store any information you provide in relation to your usage of Platforms. Following is some of the information that is collected from you as part of the registration process:

  1. Name
  2. Business Name, address
  3. Email ID
  4. Contact number
  5. Type of user (Sell or Buy)
  6. Fruits/category that the user deals in

While using the Platforms you might be required to provide inter alia the following data while using the services provided by us through the Platforms:

  1. Photographs of listings
  2. Relevant quality data of the listings
  3. Price of the listings
  4. Preferred listings

Other information: We may collect and store certain types of information about your use of the Platforms, including information about your interaction with content and services available through the Platforms. We use unique identifiers to obtain certain types of information when your device accesses the Platforms, including the type of mobile device you are using, or the version of the operating system your computer or device is running. We may also use third party tracking tools, browser cookies and web beacons for collecting information about your usage of the Platforms.

Any information provided by you will not be considered as personal information if it is freely available and/or accessible in the public domain or is not deemed as a personal information under the applicable law. Further, any reviews, comments, messages, etc. posted/uploaded/conveyed/communicated by you on the public sections of the Platform or an application store (like the App Store or Play Store) becomes published content and is not considered as personal information which is subject to this Privacy Policy.

In case you choose to decline to submit information to us, we may not be able to provide certain services on the Platform to you. We will make reasonable efforts to notify you of the same at the appropriate time. In any case, we will not be liable and or responsible for the denial of certain services to you for due to not receiving necessary information from you.

2.          Usage of your information

We will use your personal information to:

  • Provide products or services to you through the Platforms.
  • Communicate with you regarding our products or services, and your account.
  • Confirm your order or purchase or specification for your needs.
  • Customize your experience with us, including displaying content based upon your preferences.
  • Improve or develop the Platforms and the products or services offered by us, including by way of organising internal training programmes.

We may also provide this information to our business associates and partners to get in touch with you when necessary to provide the products or services requested by you. We will use this information to preserve transaction history as governed by existing law or policy.

3.         Storage and security of information

We take appropriate security measures to protect against unauthorized access to or alteration, disclosure or destruction of data including accidental or intentional manipulation, loss from access by unauthorized parties. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered our platform is securely stored within the controlled database. Access to the servers is password-protected and is strictly limited.

Our security measures are regularly reviewed and updated to reflect technological developments. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal information is kept secure, however, please understand that no transmission of data over the internet or any other public network can be guaranteed to be 100% (one hundred percent) secure. By using the Platforms, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

We will contact you regarding any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal information to you via email or any other feasible manner in the most expedient time possible and without unreasonable delay, insofar as consistent with the legitimate needs of law enforcement and will undertake all measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system

4.          Disclosure to third parties

We do not rent, sell or otherwise share your personal information other than as described in this Privacy Policy, and will not disclose any of your personally identifiable information to third parties without your consent.

In cases where you have requested us to provide products or services, and such products or services are made available to you with the assistance of our business associates or partners, your information may be shared with such business associates or partners to the extent necessary. We may, however, share user information on an aggregated and anonymised basis with third parties where necessary for the purposes of (a) improving our product or service offerings; (b) internal training; or (c) improving your experience of using the Platforms.

We may disclose your personal information, to the extent necessary (a) to comply with laws and to respond to lawful requests and legal process; (b) to protect the rights and property of the Company, and others, including to enforce our agreements and policies; or (c) in an emergency to protect the personal safety of the Company, its users, or any person. In such an event, the Company is in no manner responsible for informing you or seeking your prior approval.

The Company may disclose or transfer your personal information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.

5.         User discretion

You may opt out of receiving promotional emails from the Company by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your account.

You can revoke your consent to the processing of your personal information at any time with effect for the future. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal information where such collection, use and disclose without consent is permitted or required under applicable laws.

6.          Amendments

This Privacy Policy was last updated on 3rd June 2021 From time to time we may change our privacy practices. We will notify you of any material changes to this Privacy Policy as required by law. We will also post an updated copy on the Platforms. Please check the Platforms periodically for updates.

7.         Contact information

In the event you have any grievances or you notice any discrepancies that need resolving, please contact the grievance officer whose details are set out below who will endeavour to have

Attn: Anuj Choudhary

Aalgro Foods Private Limited

No. 972/A, 4th Floor, 4th Block, ST Bed Main Road, Koramangala, Bangalore-560034

Contact No.: 9019923377

Email Id: contact@aalgro.com